FREQUENTLY ASKED QUESTIONS

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1. What is Sina Trade's shipping policy?

At Sina Trade, we are committed to delivering your orders quickly and safely. Once your order is confirmed, it is processed and dispatched through trusted shipping companies. We ensure professional packaging to keep your items secure and in perfect condition during transit.

 

2. How long does delivery take?

Delivery typically takes 2 to 5 business days across Egypt. However, the time may vary slightly depending on your location, weather conditions, or seasonal shipping volumes. Once shipped, you’ll receive tracking details to follow your package until it reaches your doorstep.

 

3. Which areas do you deliver to?

We deliver to all cities and governorates in Egypt – including Cairo, Alexandria, Upper Egypt, Delta regions, and coastal cities. No matter where you are, we aim to get your order to you as quickly and safely as possible.

 

4. Can I track my order after it’s shipped?

Yes, once your order has been shipped, we’ll send you a tracking number via email or WhatsApp. You can use this to monitor the status and location of your shipment in real-time.

 

5. Are there any additional shipping fees?

Shipping costs depend on your delivery address and are clearly displayed at checkout. We often run special promotions with free shipping for certain products or orders over a set amount—stay updated by checking our latest offers.

 

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